Terms and Conditions

Welcome to dubaigrasscarpet.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • The content and materials on this website are for general information and use only. We reserve the right to change, modify, or update these terms at any time without prior notice.
  • You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

2. Intellectual Property Rights

  • All content, trademarks, and data on this website, including but not limited to images, logos, text, and designs, are the property of dubaigrasscarpet.com unless otherwise stated. Unauthorized use of any content may result in legal action.
  • You may not reproduce, duplicate, copy, or otherwise exploit any material on the site for commercial purposes without our written consent.

3. Product Information

  • We strive to provide accurate descriptions and images of our products. However, slight variations in color and texture may occur due to factors such as lighting or screen display settings.
  • All prices listed are in AED (United Arab Emirates Dirham) and are subject to change without prior notice.

4. Orders and Payments

  • All orders placed through the website are subject to availability and confirmation of the order price.
  • We accept payment via secure methods listed on the site. Once payment is received, your order will be processed for delivery.
  • If there are any issues with your order, including product unavailability, we will notify you as soon as possible and provide alternatives or a refund where applicable.

5. Shipping and Delivery

  • We aim to deliver your order within the estimated time frame provided. However, delays due to unforeseen circumstances may occur. dubaigrasscarpet.com is not liable for any such delays.
  • Please ensure that the delivery address provided is accurate and accessible. We are not responsible for failed deliveries due to incorrect or incomplete address details.

6. Returns and Refunds

  • We offer returns and exchanges under certain conditions. To be eligible for a return, the product must be unused and in the same condition as when received.
  • Refunds will be processed after the returned item has been inspected, and the amount will be credited back to the original payment method within a reasonable time frame.

7. Limitation of Liability

  • While we strive to ensure the accuracy of the information on our website, we cannot be held responsible for any errors or omissions.
  • dubaigrasscarpet.com will not be liable for any direct, indirect, or consequential loss or damage arising out of or in connection with the use of this website or our products.

8. Privacy

  • Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Governing Law

  • These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of Dubai.

10. Contact Information